Get in touch
One inbox.
Real answers.
Send a message or write to [email protected] directly — they're the same place. Everything lands with Randall Marshall, the person building and shipping the work. Researched answers within 24 hours. No bots. No ticket queue.
New Brunswick workshop — the real operation
Use the form below or write directly to [email protected]. Both paths land in one inbox, read by the same person. Randall Marshall replies to every message within 24 hours — researched, plain, and direct. No acknowledgement bots, no support queue, nothing routed away.
Send a message
Prefer your own mail app? Write to [email protected] directly. Quoting a part? The quote page tells you exactly what to send.
The guarantee
24 hours.
One human.
No ticket numbers.
Send any question — parts, software, web, something weird that doesn't fit a category. If 3D3D isn't the right answer, we'll tell you who is. That's the whole promise.
Questions
About getting in touch.
How fast do you actually respond?
What if my question doesn't fit the form?
Can I email you directly instead?
Will I get a bot reply?
Need a printed part?
The quote page walks you through what to send. Quotes back within 24 hours, in plain language.
If printing isn't the right answer, we'll say so and tell you what is.